Contacts

Contacts

Web-based software for easy access to your database of customers, clients, residents or community members.

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Events

Events

Online software to manage your customer engagement activities and evaluate their impact.

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Surveys

Surveys

Multi-channel survey software to gather views and feedback using your contacts' preferred methods.

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Personal support

Personal support

And best of all, we set it all up for you, customise it to meet your needs and stay in touch in case you need any help.

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TOTAL PROFILING WITH TPTracker© ONLINE SOFTWARE

A range of online software packages built around a database of your contacts to help you manage more effectively: 

Contact management, Survey management, Event management, Support management

Or your own custom combination of TPTracker options

 

News

Stop trying to delight your customers

An article by the Harvard Business School challenges the idea that 'Overall Satisfaction' is the most appropriate target to use when measuring service delivery standards. When landlords receive feedback from their tenants through transactional surveys (experience of a specific recent…

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Wealden District Council chooses TPTracker

Wealden District Council’s Housing Service has chosen TPTracker as its preferred solution for a Tenant/Resident Participation IT system, enabling them to contact, manage and record participation with their tenants and other residents in the district. WDC owns and manages its…

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