Contacts

Contacts

Web-based software for easy access to your database of tenants, residents and community members.

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Events

Events

Online software to manage your participation activities and events and evaluate their impact.

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Surveys

Surveys

Multi-channel survey software to gather views and feedback using contacts' preferred methods.

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TOTAL PROFILING WITH TPTracker© ONLINE SOFTWARE

Manage your engagements with clients, residents, service users, community members or stakeholders

A range of online software packages built around a database of your contacts to help you manage more effectively: Contact management, Survey management, Event management, Support management or your own custom combination of options.

TOTAL SERVICE FROM THE Arena Partnership SUPPORT TEAM

Personal contact with ‘real people’ who understand your needs for support, advice or survey design and delivery

Access to our team of professional advisers experienced in working with social housing and community-focused organisations by phone, email or live web-chat who will know and understand your needs and can share best practice with you from across the sector.

News

Standardising outcome measures

The Communities Team at Plymouth Community Homes is using the TPTracker Support package to ensure records of activities, costs, staff time, client impact and overall outcomes are standardised across all programmes. For Alice Potter, Communities Team Manager, this means data…

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Changing needs / changing software

The Customer and Community Engagement Team at Stockport Homes used TPTracker Participation module for many years, but changing priorities and reporting requirements meant the Support package would meet their needs better. Rebecca Parry, Education Officer says: “The switch over was…

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