Those working in the social housing sector and involved in examining resident satisfaction will have undoubtedly heard of HouseMark’s STAR (Survey of Tenants and Residents). At the end of April 2015 HouseMark also launched its StarT framework. This now allows landlords to follow guidance and benchmark transactional surveys in addition to their STAR surveys. Read more >
Arena Partnerships Tracker software has recently been updated to enhance mobile working for social housing professionals working directly with their tenants. Read more >
"TPTracker will reform the way we collate the data, hard and soft, and make life much easier for all involved."
Kally Bhartti, Accord