News: May2015

6 Things You Need to Know About HouseMark’s New StarT Survey Framework
6 Things You Need to Know About HouseMark’s New StarT Survey Framework

Posted in ALL, Resident Feedback, Resident Involvement, on May 28th, 2015 by Admin

Those working in the social housing sector and involved in examining resident satisfaction will have undoubtedly heard of HouseMark’s STAR (Survey of Tenants and Residents). At the end of April 2015 HouseMark also launched its StarT framework. This now allows landlords to follow guidance and benchmark transactional surveys in addition to their STAR surveys. Read more >

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"TPTracker will reform the way we collate the data, hard and soft, and make life much easier for all involved."

Kally Bhartti, Accord