TPTracker solutions for Social Housing Providers

Easy-to-use software for Social Housing Providers to support your key resident engagement teams:

For the Resident Engagement Team

PROFILE ♦ INFORM ♦ INVOLVE ♦ THANK

With all your tenants, residents, leaseholders, shared owners and other household members in the database, you can keep them informed using their preferred method of contact, track their participation, recognise their contributions and evaluate its impact. More>

For the Community Support Team

PROFILE ♦ INFORM ♦ SUPPORT

Include all your service users in the database and use TPTracker® to manage your programmes of support for individuals or communities. Track the intervention journey of each client and evaluate the impact on them and their communities, including social value created. More>

For the Customer Insight Team

PROFILE ♦ LISTEN ♦ THANK

Create questionnaires, set up and deliver survey campaigns using a wide range of methodologies, automatically collate the responses, link the data to personal profiles, respond immediately to requests, analyse feedback and monitor trends. More>

The Multi-Team Solution

PROFILE ♦ INFORM ♦ LISTEN ♦ INVOLVE ♦ SUPPORT ♦ THANK

We can also offer you a customised combination of any of the above options, so that different teams can manage their activities separately, but with all their data linked to one single database. More>

Single database

The one central database of all your contacts at the heart of your TPTracker® package can be automatically linked to your main housing management database system (if you wish) to keep it up to date.

Simplicity

Built with you in mind, the clear navigation with easy indexing and look-ups allow you and your team can quickly find, interpret and use all the information you need with a minimum of training.

Analysis toolkit

Simple filters to generate instant reports and analyses. Graphs, tables and Excel exports, for efficient management and clear insight.

Data security

One of our most popular feature is that YOU control who has access to your TPTracker® system. High levels of security mean that while your system remains easy to access, your data stays safe and you comply with GDPR.

Unlimited users

You pay for a single licence per organisation and can have as many users as you need. With TPTracker® you can rest assured that as your team grows, the costs won’t keep escalating up.

Personal support

One of our team will help you to get started and then keep in contact with you. We want to ensure TPTracker® makes a real impact on your organisation.

TPTracker solutions for Social Housing Providers
Stockport HomesTendringPlymouth Community Homes
RooftopMerlin Housing SocietyPeaks & Plains
Saffron Housing TrustLewes District CouncilCommunity Gateway
Wealden DCAccent GroupGreat Places Housing Group

"We are really pleased with how TP Tracker is working for us. You have taken into consideration our feedback about how the software could be enhanced for our purposes and have acted upon it. TPTracker has been a great benefit and more than meets our needs; it provides excellent value for money."

Lewis Holloway, Accord

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