TPTracker CHARITY

Get more value from your database of contacts.

A hassle-free, low cost, easy to use solution: tailor-made but quick to set up. Easy access to your database of volunteers, supporters, friends, donors, clients or service users.

You may not be big (or rich) enough to need a full-blown, bespoke data handling system. But TPTracker CHARITY could give you something that is better than spreadsheets or your existing system, yet still easy to use and affordable.

What is TPTracker CHARITY?

It’s a cloud-based software service which enables you to manage your database of contacts and with features specially developed for ‘Third Sector’ organisations.

Recognised for its ease of use, very clear and simple navigation and great flexibility to adapt to your own specific needs, our TPTracker software has been helping organisations like yours for more than 10 years.

Is this for me?

This software package is especially suited to a ‘Third Sector’ organisation with a database of contacts.

You may currently be using spreadsheets and want to move on to something better. Or you may have a software package that is not giving you what you need, costing too much or is unable to adapt and grow with the changing needs of your organisation.

As a provider of services and support to others, you will probably have specific needs which standard software packages can’t provide.

How will it benefit me?

You will have just one central database of all your contacts (friends, donors, volunteers, supporters, clients, service users and other contacts) at the heart of your TPTracker CHARITY software package.

All your team’s different records will be linked to this one database: Contacts, Profiles, Communications, Programme management and Impact evaluation giving you a ‘Single source of data’ to which everyone in your team can connect.

Clear navigation with easy indexing and look-ups will allow you and your team to quickly find, interpret and share all the information they need:

SPEED: Look up contacts

Instant access to the contact details and background profiles of each contact.

INFORMATION: Search records

Follow the history of your communications and activities with each of your contacts.

EFFICIENCY: Communicate quickly

Use TPTracker to send emails, texts or mailings to individuals or groups and automatically record the outcomes.

EFFECTIVENESS: Manage programmes

Record everything relating to each activity programme, with instant reporting and analysis – outcomes, value for money and impact.

EVALUATION: Track individual client journeys

Follow the individual journeys of each client and evaluate the impact of your intervention on them; collate records to evaluate overall impact.

INSIGHT: Profile individuals or groups

Gain insight into any group of contacts and find others who match their profile.

COMPLIANCE: Store data securely

An easy way to manage your data in full compliance with GDPR rules.

Are there any upfront costs?

The answer is “No”. We will listen to you, put together a package to meet your needs, format and upload your existing data for you and train you to get started. And all for free. All you pay is a licence fee to use it, which can be paid either monthly or annually, whichever suits you best. We like to keep things simple!

How many people can use it?

Our most popular feature is that YOU control who has access to your TPTracker CHARITY system. You pay for a single licence fee per organisation and can have as many users as you need. Many of our competitors charge a licence fee per user but with TPTracker CHARITY you can rest assured that as your team grows, the costs won’t keep escalating up.

Can I talk to a real person?

And our second most popular feature is that we are real people on the end of a phone and we will set up your TPTracker CHARITY system for you and then give you advice and training on how to get the best out of it.

How secure is my data?

Your software will be protected with very high levels of security, so while your system remains easy to access, your data stays safe. You control the access to it by authorised users only. And we guarantee that everything is hosted on servers which are on the UK mainland, to comply with data protection requirements.

Our five key promises

  1. No set-up costs – It’s all part of the deal;
  1. One licence for your organisation – With NO LIMIT to the number of users;
  1. No long-term contract – Just pay annually, quarterly or monthly for as long as you need it;
  1. People to talk to (Yes really!) – We will listen to your needs and set it all up for you;
  1. Free training – Just 1 hour is all you will need to get you started.

Call us now on 01603 813932

To find out more about how TPTracker CHARITY could be helping you.

TPTracker CHARITY
LeedsCharnwoodCoastline Housing
PioneerMerlin Housing SocietyC&C
Plymouth Community HomesWest KentSwan Housing
Rochdale BoroughwideMelinHackney Homes

"If there is a change in satisfaction levels, it is very easy to pick up changes and trends using the TPTracker reports…this allows us to highlight any emerging issues…and gives us the opportunity to investigate and correct any problem areas."

Ian Evans, Greenfields

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