TPTracker for Support & Service Providers

Manage and evaluate your community support and service delivery programmes.

This easy-to-use, online software package is especially suited to a ‘Third Sector’ organisation with a database of clients, service users, volunteers, supporters, friends, donors, or other contacts.

TPTracker® can give you something that is better than spreadsheets and specifically designed to meet your needs, yet still easy to use and affordable. It has been helping organisations like yours for more than 10 years.

How will it benefit me?

All your team’s different records will be linked to one central database at the heart of your TPTracker® software package: Contacts, Profiles, Communications, Programme management and Impact evaluation. 

This will give you a ‘Single source of data’ to which everyone in your team can connect. Clear navigation with easy indexing and look-ups will allow you and your team to quickly find, interpret and share all the information they need:

SPEED: Look up contacts

Instant access to the contact details and background profiles of each contact.

INFORMATION: Search records

Follow the history of support and service provided to each of your clients.

EFFECTIVENESS: Manage programmes

Record everything relating to each support or service delivery programme, with instant reporting and analysis – outcomes, value for money and impact.

EVALUATION: Track individual client journeys

Follow the individual journeys of each client and evaluate the impact of your intervention on them; collate records to evaluate overall impact and estimate the social value created.

COMPLIANCE: Store data securely

An easy way to manage your data in full compliance with GDPR rules.

Are there any upfront costs?

No. We will listen to you, put together a package to meet your needs, format and upload your existing data for you and train you to get started. All you pay is a licence fee to use it, which can be paid either monthly or annually, whichever suits you best. We like to keep things simple!

How many people can use it?

Our most popular feature is that YOU control who has access to your TPTracker® system. You pay for a single licence fee per organisation and can have as many users as you need.

Many of our competitors charge a licence fee per user, but with TPTracker® you can rest assured that as your team grows, the costs won’t keep escalating up.

Can I talk to a real person?

And our second most popular feature is that we are real people on the end of a phone and we will set up your TPTracker® system for you and then give you advice and training on how to get the best out of it.

How secure is my data?

Your software will be protected with very high levels of security, so while your system remains easy to access, your data stays safe. You control the access to it by authorised users only. And we guarantee that everything is hosted on servers which are on the UK mainland, to comply with data protection requirements.

Our five key promises

  1. No set-up costs – It’s all part of the deal;
  1. One licence for your organisation – With NO LIMIT to the number of users;
  1. No long-term contract – Just pay annually, quarterly or monthly for as long as you need it;
  1. People to talk to (Yes really!) – We will listen to your needs and set it all up for you;
  1. Minimal training required – You won’t need much to get you started!

Call us now on 08456 432 872

To find out more about how TPTracker® could be helping you.

TPTracker for Support & Service Providers
Greenfields Community HousingSaffron Housing TrustSwan Housing
Stockport HomesPioneerCoastline Housing
LeedsCommunity GatewayRooftop
First Choice HomesPlymouth Community HomesNW Leics

"If there is a change in satisfaction levels, it is very easy to pick up changes and trends using the TPTracker reports…this allows us to highlight any emerging issues…and gives us the opportunity to investigate and correct any problem areas."

Ian Evans, Greenfields

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